Registration

Registration closes on October 22 at 11:59PM Eastern time.

Within 24 hours of completing your registration, you can join other attendees on the Whova app. Whova is our virtual conference center and can be accessed via the Whova app or the web. Instructions will be sent in your confirmation email. Please make a note of the email address with which you used to register for our conference. This same email address will be added to our Whova permission list for this event site. If you use any other email address to log into Whova, you may receive an error message.

With Whova, you can see who’s coming, view the program, connect with speakers and attendees, set personal meetings, start your own discussion groups, and more. Once the conference starts, you will “enter” every virtual session by connecting from Whova. After the conference, attendees can use Whova to access recorded sessions and network for up to 3 months.

We hope that the hybrid format of this year’s ScienceWriters and the access to archived videos for many virtual sessions (available for 3 months post-event for registrants) makes it unlikely that you will need to cancel your participation entirely.

Should you need to cancel one or more parts of your registration, either use the link on your confirmation email or send an email to workshops@nasw.org with “Cancellation” in the subject line.

If your cancellation request is received by October 22, you will receive a full refund less a $50 fee ($10 for student registrations). We suggest investigating the Purchase Protection option or travel insurance as a way to cover unforeseen events outside of this cancellation policy. Please note that the Purchase Protection option or travel insurance are independent, third-party products subject to their own terms and conditions and are not affiliated with the ScienceWriters conference or the organizers. Review the coverage to determine if it fits your personal needs, and, if you have questions, please contact help@purchaseprotection.com.

Attendees should not travel if they are sick. Health-related cancellations made outside the cancellation period will be refunded the in-person portion of the registration fee by the Conference only if attendee added Purchase Protection at the time of registration and is unable to secure a refund from Purchase Protection for illness, e.g. if you have COVID symptoms but do not test positive within 7 days of the event start on November 8 and are denied coverage by Purchase Protection, you may request a refund from the Conference. Such requests must be submitted by November 15.

Non-attendance does not constitute cancellation. Registrations are not transferable to another person.

Was a trip or tour you wanted full? The host will be managing any openings onsite via the conference check-in desk so be sure to ask when you arrive onsite.

For anyone experiencing credit card transaction errors, we recommend attempting the following adjustments. In general, we also recommending trying different browsers or networks, if experiencing issues.

• Issuing bank refusing the transaction: It’s possible the transaction is not going through because of a a CVV or ZIP code mismatch. Repeated errors occur when the browser “remembers” the incorrect info or even after a CVV was corrected. Likewise, check with the issuing bank to see if your card has been flagged.

• Selecting a waitlist option for a trip or session that is full: Purchasing cards may run into an issue when selecting a waitlist option. One workaround is to remove any waitlisted choices in registration and proceeding to payment. Stay tuned for waitlist options onsite in Raleigh at the registration desk.

• Federal government / secure network users: Some transactions may not be going through because of network issues. We recommend trying to register through your mobile browser or non-workplace internet connection, if experiencing issues.

For all registrants: Please make sure you write down which email address you are using to register (e.g. work email, personal email). This is important, since registration confirmation and receipt is sent to the email address entered. Likewise, that same email address is also assigned access permission for our Whova conference app. Thus, when registering, please take care not to mix up your personal or work emails.

Need to edit your registration? Follow the steps in this tutorial and then visit sciencewriters.account.webconnex.com. Note: You will need to access your WebConnex account using your billing email address for the edit function to work. You may only edit your registration until October 22.